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The Increasing Influence of Payers, Providers, and Patients on the U.S. Pharmaceutical Market

Authors
Cheryl Barton, Ph.D.
Neil Grubert, M.A.
Spectrum -- October 2007

  Introduction:

Pharmaceutical manufacturers must contend with the often-conflicting requirements of three principal customer groups: payers, providers, and patients. Health plans and pharmacy benefit management companies (PBMs) maintain enormous influence over consumers’ health care choices through their control of formularies and reimbursement restrictions. However, formulary designs are rapidly changing, and reimbursement restrictions are being used more frequently. And although physicians remain the ultimate decision makers regarding which medications patients receive, some traditional methods that drug manufacturers have used to access physicians are becoming increasingly difficult to employ. Meanwhile, the spread of "consumerism" has begun to shift responsibility for health care to patients--who may not be willing to spend as much money on drugs in a brave new world that features consumer-driven health plans (CDHPs) and 24/7 access to health care information via the Internet. Reconciling the demands of all three groups is likely to prove more difficult for drug manufacturers in the future.

  Get the Answers You Need to Shape Your Strategy:

Cost-containment measures are proliferating within the reimbursement plans of managed care organizations (MCOs) and PBMs. What are the most popular cost-containment measures? Why might some cost-containment measures backfire?

Faced with growing numbers of drugs and increasing costs, the pharmacy and therapeutics (P&T) committees that decide the composition of formularies for MCOs and PBMs are becoming increasingly demanding of drug manufacturers. What information are P&T committees specifically requesting from manufacturers so that these committees can evaluate the overall value of manufacturers’ products?

More than three-quarters of P&T committees regard drug acquisition costs as the predominant factor in formulary and reimbursement decisions. However, the vast majority of P&T committees are prepared to give preferred formulary status to certain new drugs that are in fact more expensive than current formulary drugs. Under what circumstances are P&T committees likely to grant preferred status to more expensive drugs?

Spending by pharmaceutical companies on physician detailing has recently declined, which may reflect growing resistance to this type of promotional practice in the medical community. What barriers do manufacturers increasingly have to overcome to maintain their detailing activities?

In recent years, the role of "consumerism" in U.S. health care has attracted considerable attention and introduced the creation of consumer-driven health plans (CDHPs). Why might the spread of CDHPs be bad news for drug manufacturers?

  Scope:

Payers: new designs for MCO and PBM formularies; the use of rebates and discounts; the proliferation of cost-containment measures.

Providers: changes in the use of physician detailing, professional advertising, and sampling.

Patients: increased direct-to-consumer advertising; the rise of "consumerism"; the establishment of health-savings accounts and CDHPs; the influence of the Internet.

Outlook and implications: the reimbursement environment; the increasing role of generics; new criteria for formularies; the use of health technology assessment and health economic evaluation; increasing consumer emphasis on disease prevention and wellness programs; the role of CDHPs; the influence of health-related Web sites.

  Related Spectrum Reports:

Creating Win-Win Solutions from the Ongoing Drug Cost and Price Debate

Pharmaceutical Innovation: Is It Really Rewarded?

How to Avoid Health Care Rationing: Don’t Restrict Supply, Manage Demand

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